About

Returns & Exchanges 
  • We will now allow for returns of products that are in resalable condition and accompanied by original sales receipt. As per our original return policy, some restrictions may apply.

Placing Orders

  • To qualify for free local delivery, the delivery address entered must be within the Municipality of Tweed. 
  • Orders placed for delivery that are located outside the Municipality of Tweed will be contacted and standard delivery fees will apply.

Delivery & Curbside Pick-up

  • Orders take one day to be processed.
  • Orders placed will be delivered or ready for pick-up the following day. 
  • Deliveries go out every afternoon, between 12pm-4pm.

Current In-Store Policies

  • The number of customers permitted inside the store has been limited to 10. 
  • We currently do not accept cash, only card or cheque will be accepted. 
  • Our yard is open and allows customers to drive through to have orders loaded. Customers must stay in their own vehicle at all times.

Other Available Products 

  • Our online store is only a small selection of products available in store, and available from Home Hardware. 
  • This website is directly associated with your local store - separate from the current Home Hardware ecommerce site. 
  • A full selection of Home Hardware products can be found at homehardware.ca and ordered from our store by phone or email.
  • New products will continue to be added everyday.